custom merchandise on demandLocal makers.
Same-day custom merch.
Dispatched on demand.
Customerch routes your order to a verified creator with a heat press, embroidery machine, or sublimation printer down the street — and keeps it moving until dispatch. Skip the Etsy scroll, the IG DMs, and the week-long quote shuffle.
Averaging a verified match in under 3 minutes across pilot metros. Public ratings visible before you commit.
Item
Heavyweight tee, ash
Quantity
24
Technique
Heat press · 1 colour chest
Tier
Same-Day · 1.8×
The flow
From a finished file to a dispatched item in five moves.
Every stage has one owner. No back-and-forth, no mystery deposit, no “we’ll get back to you tomorrow.”
- STEP 01
Drop a design — or generate one
Upload a finished file, paste a brand kit, or describe what you want and let the AI tool sketch the first pass. Customerch works with PNG, SVG, AI and PDF.
- STEP 02
Pick a turnaround tier
Three honest tiers priced with transparent multipliers — Standard, Rush, and Same-Day — so you pay for speed, not for a quote process.
- STEP 03
We broadcast to qualified makers
Within seconds, the platform pings nearby creators whose equipment and capacity match your technique — heat press, embroidery, sublimation, screen print.
- STEP 04
A maker accepts and goes to work
You see their name, rating, equipment, and pickup-vs-delivery ETA before they start. The first verified maker to lock the job owns it until dispatch.
- STEP 05
Pick up or get it dispatched on demand
Choose pickup at the maker’s studio, local courier, or scheduled delivery. The job posts to your account the moment it leaves the press.
Buyers & makers
Same platform, two different sides of the press.
Customerch works because it serves both ends at the same time — paying customers who need merch in hours, and creators sitting on idle equipment who want paid local work.
From idea to doorstep, same day.
You should not need a vendor list and a Slack channel to put a logo on a tee. Customerch runs a transparent, review-backed auction for your job — printing, embroidery, sublimation — in your neighbourhood.
- Pickup at the maker’s studio or local courier delivery
- AI-assisted design or bring your own file
- Public ratings, real turnaround times, no quote lag
Turn idle press time into income.
Home-based creators with heat presses, embroidery heads, sublimation printers — get paid local orders routed to your door, with built-in payouts, portfolio hosting, and an optional branded storefront.
- Verification tied to the specific equipment you run
- Capacity-aware dispatch — only ping jobs you can actually finish
- Payouts built in; optional storefront subscription on top
Turnaround
Three tiers.
One multiplier each.
No quote ping-pong.
The platform takes a small transaction rate on every job. Rush tiers and AI-assisted design add mild, transparent upcharges on top — so speed pays for itself and creators earn a premium for taking the short-window work.
Standard
1.0× base
Next-day pickup window
Drop your design, pick a studio, swing by tomorrow.
Rush
1.4× base
Same-day before close
Accept, press, dispatch before the studio shuts down.
Same-Day
1.8× base
4-hour dispatch window
For supported items, marquees, gifts that have to arrive tonight.
Quality, baked in
Verification tied to the press, not the bio.
Equipment-level verification
Makers confirm the exact make, model, platen size, and head count they operate. Categories are unlocked one by one as equipment passes review.
Capacity, in real time
Dispatch matching respects current press load. Makers get only the jobs they can actually finish inside the window they commit to.
Public ratings, per order
Every completed job produces a review visible on the maker’s profile. No private scoring — buyers see exactly what past customers said.
Identity + payout checks
Payouts route through standard KYC vendors. Creators stay verified as long as their equipment and payout details are current.
Dispute holding
Funds hold until the buyer marks the job delivered. If something’s wrong, the platform mediates before any money moves.
Local-only by design
Jobs broadcast within a driving-distance radius of the buyer, so “same-day” actually means same-day — not a shipping label.
Ready when you are
Put your merch in motion.
Drop a design and a metro — we’ll start pinging nearby makers before the page even finishes loading. Or, if you run a press, apply to be one of the studios we route jobs to.